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Professional Staff

Dr. Jennifer Esse, Au.D

Dr. Jennifer Esse, Au.D
Doctor of Audiology

Dr. Jennifer Esse, Au.D

University of Florida, 2002

Dr. Esse has practiced in the Lowcountry for 14 years, with extensive experience and expertise in pediatric and educational audiology, adult and geriatric audiology, tinnitus evaluation, industrial audiology, and hearing aid evaluations, fitting and service.Dr. Esse received her Doctor of Audiology degree from the University of Florida. She holds a Master of Arts Degree in Audiology from the State University of New York (SUNY) at Buffalo, and a Bachelor of Arts from McGill University in Montreal, Canada.Dr. Esse originally hails from Canada (Barrie, Ontario), but now calls Charleston home.


Heidi Clower, MS, CCC-A

Heidi Clower, MS, CCC-A
Audiologist – MS/CCC-A

Heidi Clower, MS, CCC-A

University of North Carolina – Chapel Hill, 1991

Heidi Clower received her degrees from Ohio State University and UNC-Chapel Hill. She has extensive experience in both pediatric and adult hearing care. Heidi lives in Summerville with her husband and is a busy mother of four.


Susan Hankinson

Susan Hankinson
Office Manager

Susan Hankinson

Susan is a former small business owner and professional with broad experience in executive management, public relations, event planning, sales and marketing, graphic design and fundraising.  Prior to relocating in South Carolina two years ago, she lived in Southwestern Pennsylvania serving as Chief Professional Officer of the Boys & Girls Club of Somerset County.  She also served as United Airlines Flight 93 Coordinator in the aftermath of September 11, 2001.
She held active memberships and board positions within various Pennsylvania business and non-profit communities for more than 30 years, including volunteering with the American Cancer Society.
Susan and her husband, Gene, reside in Mount Pleasant.  They have four children, two grandchildren and their Cavalier King Charles Spaniel, Ruby.


Diane Porter

Diane Porter
Front Office

Diane Porter

Diane has held positions as both a dental and medical receptionist. She has extensive experience in the hearing aid business as an office manager.  During her time spent in Texas, Diane was employed at an embroidery shop.  Her most rewarding years were dedicated to caring for her parents.  Originally from Ohio, Diane and Rex recently relocated to Charleston to be closer to their two children and grandchild.  Diane treasures her time spent with family.

Your Goals Are Our Goals

We promise to work closely with you to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to hear and understand in the situations you describe. If that solution includes hearing aids, then we are committed to recommending the technology that:

  1. Works best for your level of hearing loss;
  2. Complements your lifestyle and,
  3. Fits within your budget. Your satisfaction is our ultimate goal.

Continuing Education

Although we’re smart enough to know that we don’t know everything, we’re dedicated enough to try!  To make sure we stay on top of both the latest advances in technology and the current research related to hearing we attend many conferences, seminars and conventions every year.  In addition we belong to a variety of professional organizations that provide us with a wealth of information.

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